Reliable Raymond Lift Trucks Help Maines Keep Focus on Customers
CHALLENGE: FOCUSING ON CUSTOMERS
With nine distribution centers in the eastern and midwestern United States, Maines Paper & Food Service, Inc., stocks everything businesses would need to offer foodservice to their patrons, from food and beverage products to flatware.
When Maines needed a material handling partner to help it achieve higher service levels and profitability, while reducing time-consuming lift truck equipment management, it chose The Raymond Corporation and its authorized Sales and Service Center network.
SOLUTION: FULL UTILIZATION
To keep distribution operating smoothly, Maines relies on a fleet of 174 Raymond lift trucks that includes pallet trucks, Reach-Fork trucks, orderpickers and Swing-Reach trucks. The trucks handle specific applications in both ambient and cold-temperature environments
Through a comprehensive maintenance agreement, two dedicated service technicians from Pengate Handling Systems, a Raymond Sales and Service Center located in Albany, N.Y., are consistently on-site at Maines’ headquarters to cover routine and preventive maintenance.
RESULT: ESTABLISHING LEADERSHIP
Throughout the years, Maines has established itself as a leader in the foodservice industry and continues to retain that position as a strong, growing company with leading technology and innovation.
Along the way, Pengate and Raymond have made it easy for Maines to rent extra equipment during busy seasons, change out older equipment for newer models and develop solutions for new challenges.
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