Our business is to anticipate customer needs and deliver efficient material handling solutions.

All levels of management within The Raymond Corporation are committed to implementing an effective Quality Management System and strive for continuous improvement in our products and services.

With the support of our Dealer Network and supplier base, we will provide our customers with cost-effective products and services, for trouble free material handling operations worldwide.

Quality Objectives are established and periodically reviewed to provide dedicated employees using state-of-the-art technologies the ability to secure cost efficiency and shareholder growth.

In support of this mission, it is every employee's responsibility to assure products and services are free of all defects and "Right from the first day". Quality is the foundation of everything we do at Raymond and is designed and built into our products, services and processes. We offer superior value through effective and efficient materials handling solutions, emphasizing the use of appropriate technology, ergonomic design, innovation, productivity, reliability and maintainability. We support an intelligently managed, financially sound, progressive business organization that practices high ethical standards in all its relationships with employees, customers, suppliers and the community.

 

The Raymond Corporation, an industry leading manufacturer of electrically powered forklift trucks and related material handling equipment, recognizes its responsibility for the sound management of environmental matters at each level of its organization. The manufacturing facilities in Greene, NY, and Muscatine, IA are committed to:

• Efficient use of natural resources including waste reduction and the reduction of greenhouse gas emissions.
• Compliance with applicable environmental regulations.
• Being environmentally responsible neighbors.
• Designing and developing new products giving consideration to the potential for adverse environmental impacts throughout the life-cycle.
• Providing appropriate training to employees regarding the environmental aspects of their jobs, and the commitments in this policy.

This policy is communicated to employees at all levels of the organizations. This policy, and environmental objectives and targets resulting from the implementation of this policy, will be periodically reviewed by management to assure appropriateness to the nature, scale, and environmental impacts of operations.

 

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