Raymond Asset Protection Program Protects Lift Trucks For Maximum Uptime, Performance

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02/24/2011

GREENE, N.Y. — Regularly scheduled service is essential to maximizing the performance of lift truck fleets, which are a major asset to most warehouses and distribution centers. The Raymond Corporation introduces Raymond Asset Protection,* a revolutionary approach to lift truck asset protection that starts with the industry’s most comprehensive standard warranty. The program then enhances lift truck protection by enabling facility managers to select the service coverage that fits their fleets to optimize uptime while locking in affordable, predictable service costs.

Raymond Asset Protection is a critical element of Raymond’s CustomCare approach, which is designed to optimize warehouses by delivering reliability, maximum productivity and lower operating costs through our nationwide network of Sales and Service Centers,” says Jim O’Brien, vice president of integrated customer solutions for Raymond. “Raymond Asset Protection allows warehouses and distribution centers to receive integrated service and support to help them get more performance from every truck in their fleets.”

Through the Raymond Asset Protection program, new trucks are backed by Standard Warranty Coverage, which includes fork-to-bumper protection for the first year. Powertrain protection is provided for the subsequent two years up to a maximum of 3,000 hours.

Beyond the Standard level, companies can choose from three levels of added protection: Scheduled Service, Comprehensive Service and Optimal Service.

  • Scheduled Service includes essential inspections and maintenance recommended by Raymond and executed by an authorized Sales and Service Center. The Sales and Service Center performs inspections and maintenance at specified intervals to minimize major mechanical issues before they occur.
  • Comprehensive Service offers complete, expert service for every part of a lift truck — including scheduled maintenance, parts and labor — at a fixed monthly cost.
  • Optimal Service is designed specifically to meet a business’ needs. With consultation from a Raymond Sales and Service Center, facility managers build a customized program from a complete menu of services, including fork-to-bumper protection, information analysis and fleet optimization tools.

For more information on Raymond Asset Protection, CustomCare solutions or to locate a Raymond Sales and Service Center, visit www.raymondcorp.com or call 800-235-7200.

The Raymond Corporation is a global provider of unmatched material handling technology, expertise and support to increase productivity and cost-efficiency. High-performance, reliable Raymond® lift trucks range from a full line of manual and electric pallet trucks and walkie stackers to counterbalanced trucks, Reach-Fork® trucks, orderpickers and Swing-Reach® trucks. Through its CustomCare approach, Raymond and its Sales and Service Centers deliver a comprehensive package of personalized enterprise solutions — like the iWarehouse® fleet optimization system, in-depth industry knowledge and consulting, flexible financing, OSHA-compliant training, and industry-leading asset protection — to optimize warehouse operations.

*Not applicable to all models. For applicability, consult with your Raymond authorized Sales and Service Center.

For additional information about The Raymond Corporation or to locate a Raymond Sales and Service Center, visit the company Web site at www.raymondcorp.com or call (800) 235-7200. Above. And beyond.®, iWarehouse®, Raymond®, Reach-Fork®, Swing-Reach®, and Vantage Point® are U.S. trademarks of The Raymond Corporation.

©2011 The Raymond Corporation. All rights reserved.

Publisher note - Send reader responses to:
The Raymond Corporation
Attn: Elizabeth Buza
South Canal Street
P.O. Box 130
Greene, NY 13778-0130
Fax: 607-656-9005
marcom@raymondcorp.com