Raymond CustomCare Program Delivers Customized Solutions to Optimize Warehouse Operations

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GREENE, N.Y. — To optimize warehouse operations to achieve greater throughput, productivity and uptime, The Raymond Corporation delivers CustomCare, the industry standard in comprehensive material handling solutions. Available only through Raymond and its authorized Sales and Service Centers, CustomCare combines unmatched technology, expertise and resources from the industry’s best-trained and most customer-focused material handling professionals for a tailored package of solutions and services that meets the specialized needs of individual companies.

CustomCare is our total commitment to companies to improve their material handling operations beyond just the lift truck itself,” says Chuck Pascarelli, president of sales and marketing for The Raymond Corporation. “We provide a range of customized service offerings, knowledge and consultation to help achieve a business’ objectives, regardless of the brand of trucks the company may be using.”

    Designed to reduce the overall cost per pallet moved, CustomCare solutions are tailored from capabilities including:
  • - In-depth industry knowledge based on nearly 90 years in material handling and more than a million hours of warehouse experience.
  • - Customized package of solutions and services for warehouse optimization.
  • - Consulting and auditing to ensure the right mix of material handling equipment, including the ability to work with allied lines.
  • - Reliable, energy-efficient Raymond® lift trucks designed with material handling applications to optimize warehouse operations.
  • - iWarehouse® fleet optimization to use real-time lift truck data to benchmark lift truck and operator productivity; diagnose potential lift truck issues remotely; reduce the risk of impacts; and optimize lift truck capital and maintenance costs.
  • - Raymond Asset Protection with levels of fleet coverage to maximize performance while locking in affordable, predictable service costs.
  • - Seamless implementation to maximize uptime.
  • - OSHA-compliant lift truck operator training.
  • - Custom engineering.
  • - Authentic parts and service.
  • - Flexible financing.


For more information on CustomCare solutions or to locate a Raymond Sales and Service Center, visit www.raymondcorp.com or call 800-235-7200.

The Raymond Corporation is a global provider of unmatched material handling technology, expertise and support to increase productivity and cost-efficiency. High-performance, reliable Raymond® lift trucks range from a full line of manual and electric pallet trucks and walkie stackers to counterbalanced trucks, Reach-Fork® trucks, orderpickers and Swing-Reach® trucks. Through its CustomCare approach, Raymond and its Sales and Service Centers deliver a comprehensive package of personalized enterprise solutions — like the iWarehouse fleet optimization system, in-depth industry knowledge and consulting, flexible financing, OSHA-compliant training, and industry-leading asset protection— to optimize warehouse operations.

Above. And beyond.®, CustomCare, iWarehouse®, Raymond®, Raymond Asset Protection, Reach-Fork®, Swing-Reach® are U.S. trademarks of The Raymond Corporation.

©2010 The Raymond Corporation. All rights reserved.

Publisher note - Send reader responses to:
The Raymond Corporation
Attn: Elizabeth Buza
South Canal Street
P.O. Box 130
Greene, NY 13778-0130
Fax: 607-656-9005